January 01, 2019
Machhapuchchhre Bank has received ISO 9001:2015 certification in recognition of its quality service. The prestigious international certification has been provided by United Registrar of Systems (UKAS-UK).
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services.
Bank has been able to receive the certificate because of its customer-centric programs, quality product and services, sound management practice, customer satisfaction and good corporate governance.
