| Name: | Mr. Sarju Kumar Thapa |
| Designation: | Chief Grievance Handling Officer |
| Address: | Machhapuchchhre Bank Ltd., Head Office, MBL Tower, Lazimpat, Kathmandu |
| Email Address: | customercare@mbl.com.np |
| Phone No: | +977-01-4528556 |
| Ext No: | 102 |
| Mobile No: | +977-9851340097 |
| Call Center | +977-01-5970555 |
